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Overhead Crane Asset Management

Outsourcing overhead crane asset management relieves you of the burden of managing the multiple cranes on your site. As a duty holder of a large number of cranes, not only do you have to ensure your crane operators are fully trained for the safety of everyone in the vicinity, but there are also legal responsibilities to consider.

Street Cranexpress fully understands the crane maintenance managers’ crucial responsibility, as well as the legal requirements of ensuring that lifting equipment is maintained in a safe and reliable working condition. Our approach to Overhead crane asset management is developed and tailored to support the maintenance manager with this responsibility, minimising the risk of expensive downtime.

Overhead crane asset management at Street Cranexpress goes further than simply ticking boxes; we grow meaningful relationships with customers, by working with you to improve efficiencies through service progress monitoring and repair management, to achieve mutually beneficial outcomes. At Street Cranexpress, we employ overhead crane asset management in cases where a customer has a large number of cranes over multiple sites, because the level of customer care required becomes more intricate as the number of cranes increases.

Challenges Faced by Duty Holders

Every duty holder faces the same problems when it comes to overhead crane management, but when you oversee multiple cranes, the consequences and workload increase exponentially. Whether you are a crane maintenance manager or health and safety director, you will likely encounter the following challenges:

  • Lack of training on crane operation and safety
  • Unplanned maintenance costs
  • Excessive downtime
  • Lack of understanding of legislation

Problems quickly pile up when faced with these challenges, but by outsourcing the management of your overhead crane assets to Street Cranexpress, you no longer have to worry about these problems; you can trust our asset management team to identify any challenges and provide complete solutions to keep operations moving and avoid costly downtime.

 

                  

 

What is included in Street Cranexpress’ overhead crane asset management service?

1.         A Dedicated Account Manager

Our approach to overhead crane asset management provides you with a dedicated account manager who is assigned to offer you support when managing your overhead cranes.

For your benefit, our field-based team of account managers have a wealth of experience in overhead crane asset management and are highly knowledgeable in crane legislation advice. In addition to this, they hold industry standard qualifications and are trained in courses such as NEBOSH General Certificate in Occupation Health & Safety.

Your dedicated key account manager will go above and beyond to:

 

  • present solutions to your problems,
  • offer the most cost-effective option to meet your requirements,
  • align your business processes to maximise your output,
  • assign full time engineers on your site where necessary,
  • assign a site supervisor on your site where necessary,
  • ensure a dedicated management structure is put in place.

2.         A Tailor-Made Service Level Agreement

To demonstrate our commitment to providing quality service, each of our customers has a tailor-made Service Level Agreement, which include Key Performance Indicators and Trend Analysis Reporting.

We use these reports to monitor the direction of trends, to make evident the benefits of keeping equipment serviced and repaired and to demonstrate the results of the service we provide. The benefits for you include:

  • expert in-depth crane maintenance advice,
  • advice on service-follow-up repairs,
  • guidance on modernising your equipment,
  • guidance on investing in new equipment when necessary,
  • bespoke health and safety recommendations,
  • guidance on legislation and regulations compliance,
  • reassurance of the work we are undertaking.

When it comes to crane asset management, we at Street Cranexpress recognise that each of our customers have different needs, and through bespoke reporting, you can be assured that we are focussing on what matters most to your business.

We will work closely with you to ensure your every requirement is met through our service level agreement, so that ultimately, operational efficiency is maintained. You can trust Street Cranexpress to handle your account professionally and to a high standard.

3.         XpressView

As part of our premium crane service experience, we also offer XpressView – which is an automated system that enables our engineers to access your cranes’ inspection schedules and upload accurate data instantly.

As soon as your equipment has been inspected and the service is complete, you can simply log in to view the results. You can then instantly access your report(s) using your own secure login on the XpressView area of our website.

With XpressView you receive:

 

  • An improved crane service experience
  • Quick access to service reports
  • A historical record of all your reports

 

                    

Long term relationships built on trust

We strive to exceed expectations by investing time and effort in our relationship with customers. All communication will be tailored to you, and we will always adapt to the pace of your operations, ensuring we continue to support you as seamlessly as possible.

It is through this systematic approach to managing the relationship between the business and its customers that trust is formed, providing you with the reassurance you need for operational efficiency.

The process of building long term relationships is one we value greatly, and this has yielded profitable and measurable results shown by the repeat business we receive year on year, with our longest standing customer being with us for over fifteen years. Total maintenance outsourcing through Street Cranexpress allows relationships to grow through the support and advise we give our customers in all aspects of overhead crane maintenance. We have a proven track record of nurturing the customer relationship through best practice and serving customers in industries such as:

 

  • Aerospace
  • MoD nuclear
  • Heavy engineering
  • Yellow goods

Facilities Management Companies

Our overhead crane asset management service is of particular benefit to Facilities Management (FM) companies, owing to the nature of the FM industry. It requires timesaving, efficient, and effective processes especially when having to deliver support services such as:

  • Power
  • Utilities
  • Energy

Services in the FM industry are wide ranging and can be in both public and private sector businesses in a variety of industries, generally with large sites hosting multiple cranes. Our support with managing your facilities well will make a difference to efficiency and productivity. 

Trusting Street Cranexpress to handle all aspects of your crane maintenance means you can rest assured the full crane maintenance responsibility is taken care of, saving you the cost of breakdowns or production stoppages.

Unplanned downtime can have major repercussions on the FM industry, but this can be avoided by outsourcing your crane maintenance and handling to Street Cranexpress.

 

Get in touch today to discuss your requirements and receive the support you need from a dedicated Street Cranexpress account manager.


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Street Cranexpress Ltd
Tyler Street,
Sheffield, S9 1GL
Tel: +44 (0)114 243 1142
Email: [email protected]